FAQ

What happens after I pay?

I’ll send you an e-mail with a link where you can book a call with me, so we can go through your requirements and get started on the first task right away.

I will then create (and send you a link to) your own design dashboard, exactly like this one: Demo Board (Stripe)

How do I manage my subscription?

<aside> ℹ️ If you use hypersub this does not apply, as you can specify the amount of time you want to sub for.

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You can pause your subscription at any time from the link in your Stripe confirmation email. If you do, you will be able to pick up where you left off in your billing cycle.

For example — if you pause your subscription 2 weeks into the month, you will still have 2 weeks pre-paid when you are ready to re-start it.

Unused balances must be utilised within a 6-month period from the date of the initial subscription purchase.

How quickly are designs delivered?

Within 2 business days on average; complex tasks (ie. entire websites / apps) will be broken down in simpler deliverables.

What if I need something urgently?

Just let me know and I’ll do my best.

Design is part of a production process that naturally has timelines, and part of my job is making sure you have what you need by when you need it. Life happens; there are emergencies, and I’ll do what I can to help you manage these.

However, if you expect to have frequent urgent requests (as in less than 24 hours turnaround), the subscription model might not be a fit.

What if I don’t like my design?

No problem. Endless revisions are included.